Is your virtual assistant letting you down?
As a personal growth professional – well, as any professional, for that matter – how and what your team does reflects directly on you. If they aren’t getting their jobs done, it affects your reputation, your clients’ satisfaction and progress, and your own sense of peace and accomplishment.
In a recent blog post, Kendall Summerhawk gives some great pointers on how to address missed deadlines, goofs, and the disappointment that comes when someone you trust and care about is letting you down.
She says the relationship you have with your virtual assistant, or any other team member, is like any relationship.
“At first, you’re both feeling the love and everyone is happy. But after a few months you may start noticing tasks slipping through the cracks or that you’re having to spend as much time tracking your assistant’s tasks as you used to spend doing them yourself.”
She offers 3 respectful and powerful tips you can use. What’s great about these tips is that they don’t make anyone wrong or make you out to be the “bad guy”.
The tip that struck me the most was Tip #2 – Have A Courageous Conversation.
You’d think we’d all be past this by now, but even the best business owners sometimes dream having “that” conversation. But that’s only because we’re making it mean something it doesn’t.
If you’re challenged by this, two great resources are
- the national bestseller, Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, by Susan Scott (it’s on sale right now at Amazon) and
- What is The Emperor Wearing: Truth-Telling In Business Relationships by Laurie Weiss.
Enjoy!
